How to write effective Standard Operating Procedures (SOPs)

In the world of ISO certification, SOPs are not just documents; they are the backbone of standardized quality and efficiency. Whether you’re aiming to achieve or maintain ISO certification, this course empowers you with the knowledge to create SOPs that ensure consistency, mitigate risks, and comply with international standards.  This certified course is designed to guide you through the intricate process of developing, managing, and optimizing SOPs for your organization.

We highly recommend it for Quality Managers, Quality Personnel, Quality Consultant,  Compliance Officers, and anyone involved in the creation of SOPs within ISO-certified or aspiring organizations.

Topics outlined in this course :

• How do you craft effective procedures?
• When should you not write procedures, and what alternatives exist?
• How can you break down a process into clear, actionable steps?
• What fundamental rules should guide your procedure writing?
• Where should you begin when developing a procedure?
• How do you simplify a process for clear procedure documentation?
• What are the core principles of effective writing for procedures?
• How can you create concise, one-page procedures?
• How do you tailor procedures to suit your target audience?
• How do you manage procedures for complex or cross-departmental processes?
• What distinguishes an SOP from a work instruction?

In this course, we provide a synthesis of the topic through an interactive online experience. This material was built by a team of Regulatory Affairs Experts with a Qualification from Northeastern University, Boston, piloted by a Senior Member able to articulate theory with practice.

Curriculum:

Introduction

Lesson 1: Contents of an ISO SOP

Lesson 2: Lifecycle of SOP

Lesson 3: Control and Management of SOPs

Conclusion

Glossary

Evaluation