Practical AI for Healthcare and Pharma: Claude, ChatGPT and Copilot

Your teams already use ChatGPT, Claude and Copilot at work, and most were never trained. Used well, these assistants turn a two-hour draft into a twenty-minute review and a fifty-page protocol into a one-page briefing. Used badly, they leak confidential data and invent references that end up in regulated documents. One bad prompt is an audit finding. This two-hour online training makes your people fast, safe and compliant AI users: prompt, verify, govern.

Across ten hands-on lessons, this certified course covers the whole working practice with seven step-by-step tutorials and five real incidents, from how a language model actually works to the EU AI Act duties that now reach everyday users. Its traceable certificate gives you audit-ready proof that you, or your team, are ready to apply AI assistants safely in regulated work.

Why teams choose this course

• Built by life sciences experts and practising AI power users
• Seven step-by-step tutorials you replay at your own desk
• Real incidents: IBM Watson for Oncology, Mata v. Avianca, the Epic sepsis model, the Samsung leak, Air Canada’s chatbot
• Beginner-friendly and tool-agnostic: the skills outlive the next model update
• One-year access per learner and a CPD/CEU certificate your QA can verify online

What you’ll learn

• Understand how a language model really works, and why it invents things
• Pick the right AI tool and know when not to trust it
• Write prompts that get the right answer the first time
• Summarise, extract and compare documents, and catch every error
• Put AI to work in medical writing, clinical operations, pharmacovigilance and quality
• Protect confidential, personal and proprietary information and keep every document audit-proof under your AI governance rules

Who should enroll

• Quality and compliance teams
• Clinical, medical writing and regulatory affairs staff
• Pharmacovigilance and drug safety specialists
• Anyone in pharma, biotech, medical devices or healthcare who uses AI at work, or is about to. No prior experience needed.

Upon successful completion, each learner receives a validated certificate accredited with CPD/CEU credits, suitable for audit and compliance documentation.

Curriculum

Lesson: A Brief History of AI Assistants at Work

Lesson 1: How Generative AI Actually Works

Lesson 2: Your AI Toolbox: Assistants, Copilots and Chatbots

Lesson 3: Prompting Fundamentals: The Anatomy of a Good Prompt

Lesson 4: Working with Documents: Summarize, Extract, Compare

Lesson 5: AI for Medical and Regulatory Writing

Lesson 6: AI for Clinical Operations

Lesson 7: AI for Pharmacovigilance and Drug Safety

Lesson 8: AI for Quality and Compliance Work

Lesson 9: Guardrails: Confidentiality, Verification and Human Oversight

Lesson 10: The Rules of the Game: AI Governance and the Road Ahead

Conclusion

Glossary

Final Assessment